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Registered Mandate
Payment Stream

The Registered Mandate Payment Stream offers you a secure, transparent and efficient debit order system whether you are servicing a B2B or B2C market.

Benefits of Registered Mandate (RM)

Non-authenticated Debit Order:

RM allows processing without requiring consumer authentication, streamlining the debit order creation process.

Yellow icon of a payment report document with a Rand symbol and credit card for financial mandate verification.

Credit Tracking:

Registered Mandate debit orders that have failed due to insufficient funds, can be automatically represented for up to 10 days until there are sufficient funds to successfully process the debit order or till the number of days selected lapse.

Yellow professional portfolio and automation icon for secure payment mandate collections.

Available for Juristic Accounts:

RM supports debit orders for juristic (business) accounts, expanding payment options.

Real-time Creation and Responses:

RM provides immediate creation and response updates, ensuring timely and accurate payment processing.

How Registered Mandate Works

STEP 01

Agreement with Business or Consumer

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An agreement is concluded between the consumer/business and the Amplifin client, and the payment terms, which include amount, payment date and term, is agreed upon in the form of a paper, voice or electronic mandate.

STEP 02

Mandate Registration

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A mandate is registered with the consumer/business’s bank, detailing the parameters of the collections that will be processed against the consumer/business bank account, which includes the amount, date and frequency of the collections, ensuring visibility of the mandate for both the Amplifin client and the consumer/business.

STEP 04

Payment in Credit Tracking

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Credit tracking monitors the accounts for sufficient funds to process payments. If a collection fails due to insufficient funds, it’s automatically represented for processing once the funds are available or until the specified number of tracking days has lapsed. Tracking begins immediately upon receiving an insufficient funds response on the initial presentment day and from midday on each subsequent tracking day.

STEP 03

Payment Collection Presented

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On the agreed day, the collection is presented against the consumer/business’s account during the early evening window with real-time responses letting you know which debit orders are paid, unpaid or still in tracking.

STEP 05

Settlement

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Successfully collected debit orders are settled into the bank account of the Amplifin client on the same day that they are received.

How Registered Mandate Works

STEP 01

Agreement with Business or Consumer

#

An agreement is concluded between the consumer/business and the Amplifin client, and the payment terms, which include amount, payment date and term, is agreed upon in the form of a paper, voice or electronic mandate.

STEP 02

Mandate Registration

#

The Amplifin client registers a mandate with the consumer/business’s bank, detailing the parameters of the collections that will be processed against the consumer/business bank account which includes the amount, date and frequency of the collections, ensuring visibility of the mandate for both the Amplifin client and consumer/business.

STEP 03

Payment Collection Presented

#

On the agreed day, the collection is presented against the consumer/business’s account during the early evening window with real-time responses letting you know which debit orders are paid, unpaid or still in tracking.

STEP 04

Payment in Credit Tracking

#

Credit tracking monitors the accounts for sufficient funds to process payments. If a collection fails due to insufficient funds, it’s automatically represented for processing once the funds are available or until the specified number of tracking days has lapsed. Tracking begins immediately upon receiving an insufficient funds response on the initial presentment day and from midday on each subsequent tracking day.

STEP 05

Settlement

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Successfully collected debit orders are settled into the bank account of the Amplifin client on the same day that they are received.

What you need to know

Some important things to note about the RM payment stream offering:

  • Cost-Effective Collections:
    A budget-friendly solution for non-time-sensitive debit order transactions.
  • Secure Processing:
    Ensures collections take place in a highly secure environment, safeguarding both businesses and Payers.
  • Mandate Register:
    Mandate parameters are registered with Debtor Banks, giving Payers visibility and amendment notifications, enhancing payment stream transparency.
  • Disputability:
    All RM Collections are disputable up to 12 months after being collected
  • Juristic Accounts:
    RM collections can be presented against business accounts or accounts with multiple signatories.​
  • Credit Tracking:
    Supports credit tracking after a debit order fails due to insufficient funds. Failed collections can be re-presented for up to 10 consecutive days.
  • Presentment Time:
    RM transactions are presented in the early evening, before EFT Debits​
  • Same Day Presentments:
    RM Collections can be created till 11:00 and submitted on the same day (early evening).
  • Real-Time Responses
    Real-time creation and collection responses.

How would you like to access Registered Mandates?

ALLPS-i

Amplifin’s proprietary platform, ALLPS-i, is an advanced, web-based solution that streamlines payment and collection management. With robust features, ALLPS-i is designed to optimise your payment and collection processes and ensure seamless integration with your existing operations.

Learn more

Integrated Solutions

We understand that every business has unique needs, which is why we offer flexible integration options. From file-based solutions to real-time web services, we provide smooth integration with a variety of debtor management systems (DMS) and admin platforms.

Learn More

Registered Mandate FAQ's

What is a Registered Mandate (RM)?

Registered Mandate (RM) is a secure debit order payment stream designed for both consumer (B2C) and juristic/business (B2B) accounts. It is a non-authenticated payment stream, meaning the payer does not need to authenticate an electronic mandate before collection processing can commence. The parameters of the mandate are stored in the payer bank’s central mandate register. This ensures transparency for the payer, who has visibility of upcoming debit activity, while enabling enhanced collection capabilities for the creditor. In addition a formal mandate agreement obtained either on paper, a voice recording or an electronic channel is required to prove that consent was given by the payer for collections to be processed against their nominated bank account. 

Key features include:

  • Credit Tracking: Monitors the payer’s account for up to 10 days, allowing successful collection once sufficient funds become available (tracking commences immediately after a failed attempt and subsequently from midday on all following days).
  • Strategic Processing: Transactions are submitted in an early evening processing window, before EFT debit orders.
  • Collection Flexibility: Supports both once-off and recurring debit collections.

Registered Mandates (RM) transactions are presented in the early evening processing window. According to industry Service Level Agreements (SLAs), they are processed after DebiCheck but prior to EFT debits (which typically occur after 19:00). 

The Registered Mandate (RM) payment stream provides a more secure and transparent alternative to traditional EFT debits through the following key differences:

  • Mandate Registration & Visibility: Unlike EFT debits, Registered Mandate (RM) requires a registered electronic mandate that is securely stored in the payer’s bank mandate register. The debtor is notified of the registration of the mandate and any subsequent changes, ensuring full visibility.
  • Mandatory Validation: A collection attempt can only proceed once an active mandate has been successfully registered in the payer’s bank mandate register. If no mandate exists at the time of presentment of a collection, the collection is declined. Registered Mandates can be submitted in real-time or batch to the debtor banks.
  • Strategic Processing Window: Registered Mandate (RM) collections are processed during the early evening window, prior to the processing of EFT debits.
  • Credit Tracking: If an RM collection fails due to insufficient funds, the system can automatically re-present the instruction for up to 10 days (tracking commences immediately after a failed attempt and subsequently from midday on all following days). There is no credit tracking functionality for EFT debit orders.

Because the Registered Mandate (RM) payment stream provides faster feedback and tracking, businesses can:

  • React quickly to failed payments
  • Reattempt collections sooner
  • Improve overall cash flow predictability

Yes. The Registered Mandate payment stream aligns with ISO 20022 standards, allowing for richer transaction data (e.g. better identification of payer, beneficiary, and purpose), improving compliance and transparency.

With Registered Mandate debit orders, the payer authorises the mandate directly with the business by signing a paper mandate, the creditor making use of a voice recording or electronic mandate solution and mandate authentication is not required.
The mandate is registered in the payer’s bank mandate register to ensure there is visibility of the mandate.

Yes. the bank will notify the payer when a Registered Mandate is registered in their mandate register.

Yes. Registered Mandate debit orders are part of South Africa’s payment modernisation and is intended to replace legacy EFT debit orders

Yes. The Registered Mandate payment stream provides same-day responses from the debtor bank, allowing businesses to quickly see whether a debit order was successful or unpaid. This is a major improvement over EFT, where responses could take several days.

Ready to Embrace RM?

Let us help you sign up for the Registered Mandate Payment Stream today.

Contact Us To Learn More